Terms Of Service

Terms Of Service

Effective Date: February 25, 2026

Company: Your Syracuse Family Dentist (“YSFD,” “we,” “us,” or “our”)

Site: https://syracusefamilydentist.com/ (the “Site”)

These Terms of Service (“Terms”) govern your access to and use of the Site and any online forms, content, communications, and features we make available (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

  1. WHO WE ARE & WHAT WE DO

Your Syracuse Family Dentist is a dental practice. The Site provides general information about our practice and services and may allow you to submit appointment requests, contact inquiries, and other form submissions.

Nothing on the Site guarantees availability for a particular date, time, provider, or service. Any appointment or service is subject to scheduling availability, confirmation by our office, and any applicable intake or consent requirements.

  1. NOT FOR MEDICAL EMERGENCIES; NO ONLINE DIAGNOSIS

The Site and Services are not intended for medical or dental emergencies.

If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

Do not use the Site to request emergency care or to send time-sensitive information. Communications through the Site (including forms or email links) may not be reviewed immediately.

Content on the Site is for general informational purposes only and is not medical or dental advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional regarding any medical or dental condition.

  1. ELIGIBILITY

The Services are intended for individuals located in the United States. By using the Services, you represent that you are at least 18 years old, or that you are a parent/guardian using the Services on behalf of a minor patient under your care.

  1. APPOINTMENT REQUESTS; NO PATIENT RELATIONSHIP CREATED BY SITE USE

Submitting a form or request through the Site does not create a provider-patient relationship and does not guarantee an appointment.

A provider-patient relationship is established only when:

– our office confirms an appointment, and

– applicable intake and consent processes are completed, and

– the provider determines they can appropriately treat you.

We may decline requests for any lawful reason, including if the requested service is not appropriate, not available, or outside our scope.

  1. YOUR USE OF THE SERVICES

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

– Provide false, inaccurate, or incomplete information

– Interfere with or disrupt the Services or servers

– Upload, transmit, or introduce malware, viruses, or harmful code

– Use scraping, bots, or other automated means that place an unreasonable burden on the Services

– Attempt to access non-public areas of the Site or systems

– Reverse engineer, decompile, or attempt to derive source code from the Services

– Infringe any intellectual property, privacy, or other rights of YSFD or any third party

We may suspend or terminate access to the Services at any time, including for any violation of these Terms.

  1. SUBMISSIONS & COMMUNICATIONS CONSENT

By submitting forms or contacting us through the Services, you authorize us to contact you using the information you provide (such as by phone call, email, or text message), for purposes related to your inquiry, appointment request, patient intake, billing/administrative matters, and practice communications.

Consent to receive communications is not a condition of receiving treatment. Standard messaging rates and data charges may apply depending on your carrier and plan.

  1. MOBILE MESSAGING (SMS/MMS) TERMS

Program Name: Your Syracuse Family Dentist Alerts (the “Program”)

If you opt in, you may receive SMS/MMS messages related to your inquiry or care, including appointment confirmations, reminders, scheduling updates, and administrative messages. Frequency may vary.

Opt-Out: Text “STOP” to cancel anytime. A confirmation may be sent via SMS.

Help: Reply “HELP” or call 315-477-9960.

Message & Data Rates: May apply. Contact your wireless provider for details.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Privacy: See our Privacy Policy and HIPAA Notice of Privacy Practices (available on our website under “Notices” and at our office).

Mobile Information Safeguard:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties except as necessary to provide the messaging service (for example, SMS platform providers/aggregators).

  1. PRIVACY; HIPAA

Your use of the Site is also subject to our Privacy Policy. If you are a patient, certain information may be considered Protected Health Information (PHI) and is handled in accordance with our HIPAA Notice of Privacy Practices. Copies are available at our office and on our website.

  1. ONLINE PAYMENTS (IF AVAILABLE)

If the Site offers online payment functionality, payments may be processed through third-party payment processors. We do not control and are not responsible for the practices of third-party processors. Any payment disputes should be raised promptly with our office and, where applicable, the payment processor.

  1. INTELLECTUAL PROPERTY

The Services, including text, graphics, logos, images, and other content, are owned by or licensed to YSFD and protected by copyright, trademark, and other laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use. No other rights are granted.

  1. THIRD-PARTY LINKS & TOOLS

The Services may contain links to third-party websites or embedded tools (for example, maps, scheduling widgets, social media). Your use of third-party sites or tools is at your own risk. We do not control or guarantee third-party content, availability, or privacy practices.

  1. DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YSFD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless YSFD and its owners, providers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:

– Your use of the Services

– Your violation of these Terms

– Your violation of any rights of a third party

  1. CHANGES TO THE SERVICES AND TERMS

We may modify, update, or discontinue the Services at any time. We may also update these Terms. The updated version is effective when posted on the Site with a new Effective Date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

  1. GOVERNING LAW; VENUE

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.

Any dispute arising out of or relating to these Terms or the Services will be brought in the state or federal courts located in New York, and you consent to the personal jurisdiction of those courts.

  1. MISCELLANEOUS

Severability: If any provision is held invalid, the remaining provisions remain in effect.

No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a corporate transaction.

Entire Agreement: These Terms constitute the entire agreement between you and YSFD regarding the Services.

  1. CONTACT

Your Syracuse Family Dentist

4627 Onondaga Blvd, Syracuse, NY 13219

Phone: 315-477-9960

Site: https://syracusefamilydentist.com/